Our Policies and General Information

 

The majority of our trips are booked with groups; however, most of them will have seats open to the public. We work exclusively with groups, such as senior citizen centers, homemaker clubs, banks, churches, school groups, etc. We also plan educational trips for schools. If you are a member of any group and need assistance in planning a tour or are interested in becoming a group leader, please give us a call.

 

Gift Certificates

Gift Certificates are available through Martin Tours, Inc. Contact us for more information or purchase online on our website.

 

How To Make A Reservation

A $50.00 deposit will secure your seat on any tour! If the tour you request is filled, then we will place you on a waiting list and as soon as a vacancy occurs, you will be called to confirm you still want to go on that particular trip and at the time you may pay your deposit online or send to us. Please contact us for more information regarding any tour.

Send Deposits & Payments To:

Martin Tours, Inc.

2008 Arden Court

Mt. Juliet, TN 37122

Roommates

Each person making a reservation is responsible for finding their own roommate. When making a reservation you should inform us who your roommate will be. However, if you or Martin Tours are unable to find a suitable roommate, you will be billed for a single rate.

Special Requests

Special requests such as for smoking, non-smoking rooms, side by side rooms, need to be made when booking your tour or at least forty-five (45) days prior to departure. We try to honor all requests, but in some motels and locations, special requests cannot always be honored.

Cost

Prices quoted are for double/triple and quad occupancy and include transportation by motorcoach, rooms, luggage handling and admission into all events that do not specify on your own.

Final Payments

Final payments are due forty-five (45) days prior to departure of the trip. Please mark this on your calendar.

Send Deposits & Payments To:

Martin Tours, Inc.

2008 Arden Court

Mt. Juliet, TN 37122  

 

Refunds

In the event of a cancellation, Martin Tours, Inc. will refund in full less a $3.00 handling fee for each cancellation and any non-recoverable expenditures made on behalf of the participant at the time of the cancellation. These costs would be for meals, rooms, tickets, bus, etc. There will be no refunds for cancellations made once the tour departs.  Martin Tours does not provide trip insurance.  You can purchase trip insurance thru a company of your choice.

Transportation

Martin Tours contracts the very best late model motorcoaches equipped with restroom, air conditioning, reclining seats, PA systems, video monitors and VCR’s, and stereo.

Itinerary Variations

Due to the advance planning of these tours, Martin Tours reserves the right to make changes, or to substitute in order to improve the tour.

Final Tour Information & Documents

Twenty (20) to thirty (30) days prior to departure, you will receive your final tour information, including your pick-up point and time, luggage tags, hotel/motel phone numbers which will be listed on final itinerary.

Luggage

Each person is allowed one (1) large suitcase (22x10x32) in size and not to exceed 75 lbs. This large piece of luggage will be delivered to your room each evening and delivered to the bus each morning by hotel staff.

Pickup Points

Following each trip description, we list the city from where the trip originates. Pickup points are subject to change. Also listed is the area of the state through which we can make other pickup points.

Martin Tours – Tour Guides

Each Martin Tours trip is accompanied by an experienced, courteous, knowledgeable tour guide. These guides are members of our staff and are there to assist you in every way. In certain cities, a local guide (step-on) will join the tour to provide detailed information about a particular area.

Tour Cancellations

Each tour in this brochure is priced assuming that we will have a minimum number of people. Approximately forty-five (45) days prior to departure of the trip, if this number has not been reached, Martin Tours reserves the right to cancel the tour. However, Martin Tours will do everything possible for each tour to go.

Proof Of Citizenship

Passports are required to enter Canada or Mexico.

Smoking & Alcoholic Beverage Policy

Due to Federal Regulations, smoking & alcoholic beverages are prohibited on the bus. However, frequent stops are made for the benefit of our friends who do smoke!

Gratuities

All necessary tips to bellmen, tips on meals that are included in the itinerary are included in the price of tour. Gratuities to escort and driver are strictly voluntary.

 

Privacy Policy/Security Policy for Martintoursky.com

Thank you for visiting the Matin Tours website . This website (www.martintoursky.com) is operated by Martin Tours, Inc. and provides you with the latest information on our company and trips.  The street address for Martin Tours, Inc. is 1413 Glenview Drive, Lexington, KY  40514

We understand that privacy is important, and we have posted this privacy policy to let you know what types of personal information we collect on this site, how we use it and whether it is shared with any unaffiliated third parties for marketing purposes. We encourage you to refer to this policy on an ongoing basis to stay up-to-date on our most current privacy practices, which may change from time to time as we continue to develop this site.

Please note that this privacy policy applies only to this website.

Information Collected When You Visit Our Website and How We Use It

Martin Tours, Inc. only collects personal information that you voluntarily submit to this site, and we use that information for the purpose for which it was submitted. The following are examples of the types of personal information that are collected and how they are used:

If you submit a question through our “ask a question” form or request information through our “Information Request” form, or through our “Book it” form we will use your information to book, review and/or respond to your comment or question.

If you ask to be added to Martin Tours, Inc.’s email list for our newsletter, your name will be added to the list of people who receive such emails. However, you may opt-out of receiving those emails at any time.

We do not use the information you submit to this site for marketing purposes, and we do not share it with any unaffiliated third parties. 

How We Use Cookies

Martin Tours, Inc. automatically receives and records information on our server logs from your browser, including your IP address, cookie information and the page you browsed. However, that information is not used to identify and track you as an individual when you’re browsing our site.

If you have any questions about our privacy practices please call or email us. Our number: 1-866-346-8687  or email-rmartin@martintoursky.com

Security

Martin Tours, Inc. is committed to doing its best to maintain the security of information collected on our site. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.